As a human: Thick brown hair worn in a pony tail or braid; green eyes; pale skin; tall and not particularly fit, but more agile than average. Always tired. Multiple tattoos peek out from under her clothing. Exactly how many does she have?
As a zombie: Matted hair, loose; grey-green eyes; gash over one eye and just below the left collarbone. Often too tired to chase after survivors. Faded tattoos peek out from under her ragged clothing.