Frequently Asked Questions/Tech

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I can't play?

I tried to play urbandead. when i login it takes me to the main page and when i click an action it takes me back to the login page. Please help.

You most likely have your browser set to not accept cookies from urban dead or at all. -- KFTinywhitemask.GIFPKTalk 06:09, 30 July 2008 (BST)
  • I'm having the same problem, and my computer is set to accept all cookies--Samcamp546 07:53, 2 September 2009 (BST)

Why is the game being slow?

It seems the game has become extremely slow to load again, recently. It's gotten to the point where I can visit several other websites every time I click on "attack". Anyone else experiencing this? --LouisB3 19:48, 4 Dec 2005 (GMT)

  • I have noticed the game is extremely slow in the evening for the past 2 days, but seems to pick up and be very fast after 09:00 GMT, of course I am usually too sleepy to play by then. I have already donated, but if this is a bandwidth problem to needing $$ to be fixed, please let us know.--Atrayo 01:05, 5 Dec 2005 (GMT)
The game is slowest around exact 30 minute increments (X:00 and X:30) as these are the times when every single player in the game is given an AP. These 30 minute updates seem to start slightly before and end slightly after each 30 minute increment (about 2-3 minutes, before and after). If you avoid making actions during this 6ish minute period of time, you will avoid the worst of the slowdown. --Steakfish 07:23, 20 October 2007 (BST)
The 30 minute mark is not true. You are given a restored AP 30 minutes AFTER you spent your first. So if you spent it at 7:15, it gets restored at 7:45, and so on along that line, until all 50 are back, so it is not those specific :00 and :30 moments that it happens. However, the moments before and after server reset, especially before, often see massive, severe lag, as everybody tries to finish their stuff before the IP hits reset.--Kolechovski 21:37, 28 August 2008 (BST)

How was I attacked for 72 damage?

I'm fairly sure that this isn't right. But I have been attacked for 72 Damage in total. As a zombie I was attacked by other zombies and lost hp, however I was not attacked by a survivor player. Any ideas on why this would happen? - Jedaz 03:18, 7 Dec 2005 (GMT)

Either you were healed between attacks, or you had 60 HP in the beginning, lost all but 3, and a flare gun hit you, then the survivor died (and showed up as "a zombie".) --LouisB3 03:29, 7 Dec 2005 (GMT)
I can tell you for a fact that the most I was hurt by was 4HP each time. And I also checked if I was healed when it happened but that was not the case. - Jedaz 08:53, 11 Dec 2005 (GMT)
Bullets (if you wear a flak jacket) or zombie claws would inflict such damage. As Louis said, maybe someone healed you by, or maybe you have the Digestion skill? --ZheAldo 05:09, 24 Dec 2005 (GMT)
During an extremely active combat, sequential processing can break down. As a result, sometimes two to four players are awarded the same kill. If this were implemented in the same way on the receiver's side, that victim would receive more than the minimum damage necessary to be killed. --Tycho44 16:28, 9 Feb 2006 (GMT)
I have a better explanation and it comes from personal experience. If you're like me and sometimes get impatient waiting on the server, you just keep hitting the "Attack _____ with ______" button counting your AP. What can happen is you can kill someone and have several successful attacks after they have died. I know this has worked because I know how much XP you get from a successful kill starting from 50 HP with the Fire Axe and Ive sometimes gotten more PLUS the message was "You successfully hit the zombie for three damage (or whatever the hell it says exactly... I forget) even though on the screen they are listed as a dead body and there is no zombie on the block. Furthermore, my characters all are Zombie Hunters. If it was the last successful hit, it should say "Headshot" but it doesn't. Also, if someone is dead and their profile is in your contacts, you can attack their body too. This has worked for me on several computers. -- EBA

I was "teleported" - was I hacked?

so, when i logged out last time, i was inside the Oram Walk PD in the Gibsonton. But when i logged back in at the same evening, i was lying outside the same PD where i was when i logged out(I was dead ofcourse!) Beauty of this is that that box where everything that has happened to you since you logged out was totally empty...no one attacked at me according to that. so, has anyone ever encountered bugs like that? Or was it just hacking... --Harbingerofdespair 20:55, 10 Jan 2006 (GMT)

Sounds like a random bug, same thing happened to me once. I was killed and my body got dumped outside. I'm pretty sure it was legit since there was a pile of 20 other bodies outside with me.--Pulpanator 07:59, 11 Jan 2006 (GMT)

actually,probably someone bumped your body out of the building when you logged out.Happens sometimes.

...someone threw me out i admit...but there were no reports on attacks, or about something else as i said...--Harbingerofdespair 14:15, 24 Jan 2006 (GMT)

Was there a lot of chat activity when you logged in? Perhaps there is a limit to the number of event messages that are kept per character? BryceHarrington 21:26, 26 Jan 2006 (GMT)

Hi, I'd like to know if I was hacked too... Yesterday I had taken refuge in a building and should've been safe. Today I logged on and I was outside the building with only 33AP. I hadn't played for a day and should've had at least 45AP. It said that a zombie had attacked me until I died but gave no explanation for the lost AP or how I wound up outside the building. I accessed the same building with an alt character and noticed that the same survivors from yesterday were still in the building, untouched.

I think you got dumped outside and killed by someone inside the building.-HHlouis Anyone know what's going on?? --Saffron 06:05, 27 Jan 2006 (GMT)

If you are lying dead outside of a building you used to be alive in, after "a zombie attacked you for X damage" messages, then you probably weren't teleported. Someone killed you, and then someone (possibly a different person) dumped your body outside.
  1. For barricaded safehouses, a large zombie horde can break in several times during the night but only kill one survivor before the attack is repelled and the safehouse rebarricaded.
  2. If someone forgot to dump bodies, any dead body inside your building can stand up and ambush sleepers, killing one survivor before wandering off.
  3. A human PK'er can come through and kill you and wander off and get killed before you log in, thus yielding the message: "A zombie attacked you" instead of "gRiEfEr0605 attacked you".
  4. Any disgruntled revived zombie-wannabe can enter your safehouse as an infected human (perhaps with Free Running), then search themselves to death to turn into a zombie, then attack you as a zombie (before being repulsed or wandering off).
Other scenarios are also possible. As far as lost AP goes, the usual reason that I've lost 10 AP is that I've clicked "Stand Up (costs 10AP)" while trying to figure out what's going on. --Tycho44 16:56, 9 Feb 2006 (GMT)

Okay, if I remember correctly, i think that the list which says that what happened since you last logged out was EMPTY(exept some flare messages)...And yeah, I think that message limit is 25... --Harbingerofdespair 13:22, 12 Feb 2006 (GMT)

Perhaps the lost AP is a result of you having an alt close enough to check out that building. Having alts close together can do weird stuff to your characters, as the game engine thinks you're zerging.--Guardian of Nekops 23:44, 14 March 2006 (GMT)

So here's one. Standing outside at the Feaver monument a zombie, not dead, I log in and I've moved several spaces away. My info also says I've died three times, and I only recall two of them. --TehFluffeh 01:05, 29 June 2006 (GMT)

Syringes counts infinity against IP hits?

I'm running 3 characters. I've been carefully budgeting my IP hits, since I logged on too early with the first one and she had a few extra APs for the day she hadn't gotten yet. I was well under 160 when my third (with 21 AP left) made a syringe. I was told then I had hit the server too often. How could I have gone from no warning at all to more than 10 with one click? In fact, by my calculating I'd only hit the server 122 times. And I don't believe this is the first time making a syringe counted as more than 20 IP hits. So what gives? Is this a bug? How do we report it?

--nezumi 16:34, 14 April 2006 (EST)

Probably a bug, report it in the Bug reports section of the wiki.--The General W! Mod 12:00, 17 April 2006 (BST)
Could be a bug, or an earlier multi-click - playing around with the effects of this, and found it can kick in ten or more clicks later! --DeadMeatGF 21:09, 17 April 2006 (BST)

This is not a bug. Syringes take 20 AP and 20 server hits to manufacture, to prevent people from having harvesting alternate accounts that just sit there and manufacture syringes all day. -pinkgothic 16:17, 14 July 2008 (BST)

Does Kevan ever post in the wiki/play the game?

A stupid question maybe, and this might not be the right place, but does anyone know?

Kevan posts in certain parts of the wiki such as the bug reports section and his talk page. I imagine he plays the game but I can't be sure.--The General W! Mod 12:03, 17 April 2006 (BST)
Kevan does indeed have several known characters, and I know I have run across some of them in my travels. As to how active he is, that I can't answer. Nervie 08:19, 19 April 2006 (BST)
Its a good assumption that he does (people tend to care/dedicate themselves more to things they personally enjoy). But a more justified assumption would be that regardles if he does or not, his 'character' information would be kept secret from the public for various reasons. --MorthBabid 18:03, 20 October 2006 (BST)

Kevan plays the game and has a small host of test characters, as well as a couple of "real" ones. –Xoid STFU! 03:18, 21 October 2006 (BST)

I found these... http://www.urbandead.com/profile.cgi?id=11 & http://www.urbandead.com/profile.cgi?id=14 They might answer your question a little. Jason Clemons 04:37, 14 November 2007 (UTC)

Those 2 profiles are probably just people pretending to be him. I know a lot of people do that sort of thing anyway. I mean they could be genuine, but whats the chance of you running into 2 of his chars when there are thousands of people playing the game? And another thing, ask yourself, would he actually tell people who his characters are? Does he want people following him around, pestering him about the next updates, etc? Not very likely, eh? Jsrbrunty 16:10 3 Jan 2008 (GMT)

Those were gotten from Kevan himself, here, I couldn't find anything for the other one.--Karekmaps?! 19:45, 3 January 2008 (UTC)

Changing Real Name/Web Page in game profile?

When you sign up, you are asked for a "real name" and "web page." The official FAQ says you cannot change your password. It appears you cannot change "real name" or "web page" either? (Cannot find a way and cannot find help.) I would like to change my profile to update my web page to the wiki page. --SearchDerelict 22:30, 13 May 2006 (BST)

Well... You cant. Put it in your description if you realy want them shown anywhere. --Grim s-Mod 07:36, 14 May 2006 (BST)

I don't like the fact that your real name is shown in-game as I thought it was just for password retrieval purposes... it should state this at the point of joining up or have some kind of hidden check box. I don't have a URL either but somehow it is linked to WIKI --Jake T Weber 15:20, 7 August 2006 (BST) You can change your information now due to the update.

Reporting Inappropriate Links

Is there any way to report an inapprorpiate link that has been spray painted onto a wall? Such as a link to a porn site. P.S. I apologize if I mess this up, I'm new to Wiki editing. —The preceding unsigned comment was added by Radfae (talkcontribs) .

Well, no. Except of course directly emailing Kevan, the creator of Urban Dead. Other, probably a lot slower way would be posting on his wiki talk page, User_talk:Kevan. But he's not exactly active in the wiki. But if you see links to some actually illegal content Kevan probably would like to hear about it and ban the offender.
Oh and you forgot to sign your post. It's done by either clicking on one of the buttons at the top (second from right) or just writing --~~~~ where you want your signature. You should always sign your posts on talk pages (although technically this is not a talk page in wiki sense, but, um, yeah.) --Brizth mod T W! 22:50, 20 June 2006 (BST)

Text set on Unicode when you want it on cyrillic

At the moment the only way i can fix this is by right clicking on the text and going to encoding. This does get annoying however because you have to do it again every time you perform an action. Does anyone know of a better way?

Selling characters

Are players allowed to sell their character(s) for real money on eBay?—The preceding unsigned comment was added by Blurb (talkcontribs) 15:50, 15 July 2006 (BST).

Something gives me the strong impression that Kevan's official answer would be "no". My own (not so) humble opinion: I do not think we need to take a step in the direction of other MMORPGs where all and sundry is up for sale. If someone is too lazy to spend their time working on a character, fuck 'em. They do it the hard way, or not at all. –Xoid STFU! 16:14, 15 July 2006 (BST)

IP Hit limit

Is Kevan still exempting people from the 160 IP hit limit for $5 donations? If so, how long should it take for the limit to be removed? --Kiltric 08:05, 18 July 2006 (BST)

He is, give him a week to do it. Mine came through in a couple of days.--The General T Sys U! P! F! 09:08, 18 July 2006 (BST)
Thank you General. --Kiltric 23:18, 18 July 2006 (BST)
No problem.--The General T Sys U! P! F! 23:21, 18 July 2006 (BST)


Is anyone else on the UK ISP ntlworld now finding that they have hit the IP limit without doing anything? Myself and a friend both have. Anyone know what's changed, or how to fix? —The preceding unsigned comment was added by Tad Allagash (talkcontribs) .

Probably an open proxy. Not much that can be done, I'm afraid. Worse still: if you actually work together, odds are you are being "caught" zerging. My advice? You can do two things:
  1. Donate, and move far apart.
  2. Get cable internet.
Xoid STFU! 20:18, 23 July 2006 (BST)

I've got NTL cable, logged on myself last night, created an account and I had hit my IP limit, I hadn't even moved or anything, whats happening there?!?! --PorterPayne 09:30, 25 July 2006 (BST)

No idea. If you're smart, you'll find a proxy server and use it to play Urban Dead while you vehemently bitch to this about NTL (who are the only people who can really fix it). –Xoid STFU! 09:40, 25 July 2006 (BST)
How do I find a proxy server?!?!?!?--PorterPayne 16:52, 25 July 2006 (BST)
Were it not for the excessive ?s and !s, I might have helped you. –Xoid STFU! 19:08, 25 July 2006 (BST)

Yeah I'm on ntl and getting the same problem at the moment. As soon as I log in I hit the limit. I'm having to play at work at the moment :) ntl uses transparent proxies so the only way of getting round it is to specify another proxy in the browser. --Bink 07:40, 27 July 2006 (BST)

How do you do that?? Spag89

Funny question. If I have three characters that are exempt, and I start a fourth profile, then will any IP hits from the first three count towards the fourth? --Kiltric 21:16, 29 August 2006 (BST)

Nope. Trust me on that, I've used 50 AP on top of dropping multiple items, etc, with each character and I can still run two unpaid for ones. –Xoid STFU! 13:16, 1 September 2006 (BST)
Awsome, thanks Xoid. --Kiltric 02:00, 2 September 2006 (BST)
If I pay for one of my three, will their hits count towards the paid one? Thanks. Lolus maximus 17:01, 27 August 2009 (BST)

earlier it's said "get cable internet" . well i do and i'm still finding that i often will make just afew moves and get the "your ip has used all...." message. and it is curently 2am and it still hasn't reset. what can i do besides get a creditcard just to play this "free" game? yer pal....dj zomboy --DJZOMBOY 09:49, 15 March 2007 (UTC)

The official FAQ page says "Players of Urban Dead are limited to hitting the main game script 160 times per day". What could be happening is that you have the same IP address as another player, which would mean the game wouldn't realise that there's two of you, it would think there's only one, and so if the other player uses up the 160 hits, then there's none left for you. To get round this, you could try and change your IP address - you can see your current one at http://www.whatismyip.com . You can change your address using a proxy (you can find them with google). Alternatively, and this may or may not work, you could disconnect from the internet then reconnect, or try using a different browser. --Toejam 22:13, 19 March 2007 (UTC)

What do I do?, Game says I have hit my IP limit

What can I do a few days ago I hit my IP limit for the day, but now it won't reset to aloow me to play the game. Anyone else had that problem? How did you fix it? --kinesis916 16:54, 31 July 2006 (BST)

Are you playing from a public place? Using Dialup? Home computer? --Technerd CFT 16:59, 31 July 2006 (BST)

I am playing on my home PC and no no-one else plays the game. --kinesis916 14:17, 1st August 2006 (BST)

If you use a dial-up somone nearbyw might have had the same ip and used up the ip hits. I believe the ip hits refresh at Midnight GMT. --Technerd CFT 16:02, 1 August 2006 (BST)
If you happen to be one of the people using something like AOL, then it's quite unfortunate -- AOL and some other ISPs re-use a very small range of IP addresses. This causes the game to think you're someone else, and can even trigger zerg flags if you happen to be near someone who is also with the same ISP. There is not much that can be done about that. See the topic above this one. –Xoid STFU! 16:39, 1 August 2006 (BST)


Is it possible to make 2 payments to have a ip restriction free acount b/c i got 2 prepaid cards that have $4 on both —The preceding unsigned comment was added by Spag89 (talkcontribs) .

You'll need to ask Kevan himself. Odds are the answer would be "no". Too much stuffing around IMO. –Xoid STFU! 16:05, 8 August 2006 (BST)

My IP limit does not reset over night what should i do??? —The preceding unsigned comment was added by Spag89 (talkcontribs) at an unknown time.

Did you read any of what was already written here? —The preceding unsigned comment was added by Xoid (talkcontribs) at an unknown time.


But I'm not using aol and i have high speed internet. —The preceding unsigned comment was added by Spag89 (talkcontribs) at an unknown time.

I didn't say "if you have AOL, only AOL, and nothing but AOL", I said "AOL and some other ISPs". The entirety of that comment applies — just because you have high speed internet does not ensure that you have a static IP address. Odds are you are with one of those ISPs that re-uses a small range of IP addresses. There is little to nothing that can be done beyond finding a proxy server and using it to play Urban Dead, switch ISPs and hope for the best, or complain to your ISP directly. –Xoid STFU! 16:21, 8 August 2006 (BST)

I, too, found that my IP hits were used up the first time I logged in. I'd appreciate an explanation of how to find proxy servers (note the absence of multiple question marks). —The preceding unsigned comment was added by Dr Bowman (talkcontribs) at an unknown time.

Google might help. Or maybe this (Note: I haven't checked any of these, use at your own discretion)--Brizth M T 23:31, 29 August 2006 (BST)


big question:i waited for 2-5months and the 160 limit hasnt been reseted.why???????????????? —The preceding unsigned comment was added by q105090 (talkcontribs) at an unknown time.

In the future please, for the love of god, read the FAQ. This has been asked a dozen times before and more and the answer remains the same: some ISPs reuse a limited number of IP addresses meaning that all your IP hits are used up by the time you come online. You could try changing ISPs to one that gives you a static address, but some say they do and then don't. The only surefire way around the IP restriction is donating. –Xoid STFU! 09:43, 14 October 2006 (BST)
i didnt really get that.mind speaking in english?? —The preceding unsigned comment was added by q105090 (talkcontribs) at an unknown time.
Donate. The easiest way to fix the problem is to pony up some cash. If you can't afford five bucks, then learn that ISP stands for "Internet Service Provider" and start reading this. Then ask your ISP to give you a static address. (You will need to have a permanent connection — dialup doesn't count. Failing that learn how to use a proxy.
Too complicated? Take my advice, if you don't have the requisite neurons to use even semi-decent grammar, five bucks is easier. –Xoid STFU! 20:09, 16 October 2006 (BST)


dont have a credit card, mom will kill me if i ask for it!!!!!! what now?? —The preceding unsigned comment was added by q105090 (talkcontribs) at an unknown time.

Then you're out of luck. Either use a proxy or give up. There's not much more that can be done. –Xoid STFU! 16:49, 21 October 2006 (BST)
would changing my cookies help?havent tried it yet.--Q105090 03:10, 22 October 2006 (BST)
No, it wouldn't. IP hits aren't stored in cookies; they're logged on the server. –Xoid STFU! 07:59, 22 October 2006 (BST)

then how come it did work??--Q105090 12:05, 28 October 2006 (BST)

What time does the count reset?

What time zone does the game run on? And does the "hit limit" reset right at midnight there or some other time? Tengwar 12:11, August 14 2006 <-- I think I did that right...

Resets at 00:00 BST, IIRC. Could be wrong though. –Xoid STFU! 12:14, 1 September 2006 (BST)
So that's 20:00 EST? BST is -1:00 GMT, right?--Blue Command Vic 12:16, 1 September 2006 (BST)
It's 19:00 EST, I think... 7 PM. --Forlorad
19:00 EST to 20:00 EST seems right.

Banned for abuse

My friends got banned from the game for abuse, why is that?

Well, my friend Nastybiker and some of his friends got thrown out of the game for abuse, which really is a shame because they have been playing for more than a year now. To make a long story short, I guess I'll post the mail he sent me today.


Zeph...need your help. Kevan's system has locked all of us out except for my wife (she is at the NT near the mall trying to get a revive). Apparently, his system registered the boys and I as abusers. We often play together, but it is no different than any organized group...I had just helped two of them get revives (they were bored being zeds after Xmas).

Perhaps an email simply saying that you know us from play...and that we did not abuse anything (for example) during the Xmas no-kill.

If not...I understand...but it would be nice to play again. The boys were heading out on their own again anyway...they just wanted to visit the Egleton to show off their breathing skills and say Hi annd thank the guys for the nice Xmas visit.

Ah well...

Best to you my friend, Nasty


I couldn't find any direct email to send this problem to, so I posted it here. Now, to explain the Xmas no-kill. We've been a few people sitting in the same house for a year now, a couple of the guys left to try being Zombies for a while, but during the 24th to 27th december, we had a spray on the wall saying this was a no-kill zone, so that our zombie friends could stay during the holidays. I dont know if that is the reason for abuse. -- Zephyer Zephyer 02:08, 20 January 2007 (UTC)

If players from the same IP have been seen to be co-operating (reviving each other, or using the same safehouse, for example) that's against the rules. You say you've been in the same safehouse for year? Then the game has used up your chances and banned you for multi-abuse. Had you just bumped into each other a few times or sayed in the same region for a few days the system wouldn't have done anything, but after too much persistant interation you're gone. You broke the rules, and the game has punished you for it. --Preasure 16:54, 22 January 2007 (UTC)

Is there a bot that can shield you from harm?

I spent 20+ AP and only dealt 3 damage to this mushroom guy(I have maxed out hand attacks) -Ottotorrens 14:27, 4 December 2007 (UTC)

There's no bot that could do that in urban dead, it must just have been bad luck. Better luck next time! --Toejam 15:48, 4 December 2007 (UTC)
But this happens all the time (twice today) --Ottotorrens 14:42, 28 August 2008 (BST)
Bad luck. There'll be times when you're not having a good week, and times when you are. This time, Lady Luck isn't on your side. --•▬ ▬••▬ • •••• •▬ ▬•▬• ▬•▬ #nerftemplatedsigs 14:52, 28 August 2008 (BST)

OR, your a dirty rotten cheater that has multiple accounts within 1-3 suburbs of eachother!!--Supercharazard 10:10, 6 December 2009 (UTC)

Offensive usernames

Can I request a user to be deleted due to an offensive username?

I would like to see the following user deleted: http://www.urbandead.com/profile.cgi?id=641207 How do I request this and to who and where? I would assume Urban Dead does not accept racial hate messages in any form. --Twin paradox 09:53, 29 January 2008 (UTC)

I'm going to assume from the lack of response to my question that no it is not possible to have a user deleted from Urban Dead due to an offensive username. I suppose just as bigots live in our society, bigots live in Malton but I'm hoping this is a very small proportion of people. It would be nice to think that this person is unbiggoted and just trying to be funny by making a bad joke. --Twin paradox 11:16, 4 March 2008 (UTC)

I believe this, from Kevan, is the most that's ever been said on the topic, and it sounds like a big no. Although, there are apparently game countermeasures to deal with such things on at least some level.--Karekmaps?! 11:50, 4 March 2008 (UTC)
That's a fair enough explaination. I came across some similar rubbish spray painted on the inside of one of Malton's buildings today. That's 2 1/2 months after I sighted that user with the offensive name so it good that this type of thing is uncommon. I removed the message by spray painting over it with a friendlier comment which, from the link above, is how these things are regulated in this game.--Twin paradox 11:18, 14 April 2008 (BST)

HELP!!!!

Okay, I have two profiles, in two different suburbs on different sides of the city. However, everytime I go to me original profile, I try to move, then it switches to the other. I tried changing the e-mail address on my second, and running out of AP, but it doesn't work. What should I DO????--User:John Kingston 0:54, 9 May 2008 (BST)

try clearing your cookies and using one with IE and one with firefox - if i problems with my contacts if i run all 3 characters on firefox sometimes. Oh and always log out, instead of just redirecting your browser. --xoxo 01:12, 10 May 2008 (BST)
Personally, I would like to point out that clearing your cookies will remove all instant remembered passwords from your computer, and if you have any playlists on itunes, these will often ALL be deleted. Yonnua Koponen 21:48, 12 May 2008 (BST)
Your browser cookies shouldn't affect your itunes program. And in firefox clearing your cookies will not clear your saved passwords. --PdeqTalk* 07:41, 13 May 2008 (BST)
Are you signing out of the first one before you play the other one? No-genius 11:49, 13 May 2008 (BST)
When you switch to another character, log out of the one you are on at the time. Your cookies are probably messed up. Ioncannon11 22:05, 21 May 2008 (BST)
i have the same problem and i logged out. i even deleted my cookies. what should i do? ryry5050 8:52 august 23, 2009